I’m an IT professional with 15+ years of experience working at the intersection of users, systems, and real-world operational environments. My background spans healthcare, manufacturing, managed services, field service, and independent infrastructure work, with a strong focus on keeping technology reliable, understandable, and maintainable.

Much of my career has centered on stepping into messy or under-documented environments, figuring out how things actually work, and building clarity from there. That has included everything from Tier 2/3 support and endpoint lifecycle work to identity, Microsoft 365, Linux systems, virtualization, networking, automation, vendor coordination, and the day-to-day realities of keeping production environments stable.

I work comfortably across both Windows and Linux ecosystems and tend to do well in roles where support, infrastructure, and operations overlap. I’ve supported hospital systems during critical care workflows, served as the primary local IT resource for a manufacturing facility within a global organization, worked in MSP environments across many client stacks, and handled independent regional field support for multi-site retail and restaurant technology.

I’m especially drawn to practical systems thinking: reducing friction, improving documentation, making environments easier to support, and solving problems in ways that hold up over time. That same mindset carries into my independent lab and project work, where I regularly build and test infrastructure patterns involving virtualization, containers, identity, backup, monitoring, reverse proxying, and self-hosted services.

This site is meant to show both sides of that experience: the user-facing operational work that shaped how I solve problems, and the deeper technical projects that reflect how I continue to grow. If you explore the Projects page, you’ll see the same pattern throughout—real needs translated into systems that are calmer, clearer, and easier to live with.